Warranty support

Warranty coverage and duration depend on the purchased model, seller and confirmed order terms. Refer to your order documents for the applicable terms.

1. Locate your model and order reference.
2. Describe the fault, when it started and any error code.
3. Submit the form and keep the reference number. The team can then review the request and provide next steps.

Submitting a request does not itself confirm coverage or authorize a return. Wait for return instructions before shipping a product.